Although we make sure to use the best products the industry has to offer, the factory's can sometimes make mistakes. Usually if there is a product defect it will show itself in the first 6 months of being installed. If your product has a defect after 6 months and your still with-in the 2 year labor part of the warranty we will come out and do the install for free you will only be charged for the device that went bad.
Your warranty automatically starts on the date of your invoice and is good from that point forward.